
Privacy Policy
How we collect, use, and protect your personal information when you use the Tradient platform.
Tradient Tech Ltd ("Tradient", "we", "us", or "our") is committed to protecting your privacy and handling your data in a transparent and secure manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our platform and services.
By using Tradient, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect the following personal data:
- •Name, email address, and contact details
- •Account credentials and authentication data
- •Billing and payment-related information
- •Account preferences and settings
Usage & Technical Data
- •Platform usage activity and feature interactions
- •Device information, browser type, and IP address
- •Log data and analytics information
Trading & Platform Data
- •Trading strategies created within the platform
- •Backtesting activity and results
- •Portfolio analytics and performance data
- •Broker connection configurations (API credentials are encrypted and not stored in plain text)
2. How We Use Your Information
We process your data to:
- •Provide, operate, and maintain the Tradient platform
- •Enable strategy creation, backtesting, and analytics
- •Process payments and manage subscriptions
- •Communicate with you regarding updates, support, and service-related notices
- •Improve platform functionality, performance, and user experience
- •Monitor usage and detect fraudulent or unauthorized activity
- •Personalize content and optimize platform interactions
2.1 Trading Data & Ownership
- •Tradient processes trading-related data solely for the purpose of delivering and improving its services.
- •Users retain ownership of their trading data, including strategies, configurations, and analytics generated within the platform.
- •Tradient does not sell, rent, or commercially exploit user-specific trading data.
2.2 Artificial Intelligence Usage
- •Tradient uses artificial intelligence systems to assist users in building, analyzing, and optimizing trading strategies.
- •User data, including trading strategies and platform interactions, may be processed by these systems to generate outputs and recommendations.
- •Tradient does not use user-specific trading data to train public or shared artificial intelligence models.
3. Data Sharing & Disclosure
We do not sell personal data or trading data.
We may share data only in the following circumstances:
- •Service Providers: With trusted third-party providers that support infrastructure, hosting, analytics, and payment processing
- •Broker Integrations: With external trading platforms or brokers, solely to execute actions explicitly authorized by the user
- •Legal Obligations: When required to comply with applicable laws, regulations, or legal processes
- •Business Transfers: In connection with a merger, acquisition, financing, or sale of assets
- •With Your Consent: Where you have explicitly agreed to such sharing
4. Data Retention
We retain personal data for as long as necessary to provide our services and fulfill the purposes described in this policy.
Trading data and platform activity are retained for the duration of your account.
Upon account deletion, personal data will be deleted or anonymized within a reasonable timeframe (typically within 90 days), unless retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- •Access your personal data
- •Request correction of inaccurate data
- •Request deletion of your data
- •Request data portability
- •Object to or restrict certain processing
- •Withdraw consent for marketing communications
Requests can be submitted to: privacy@tradient.app
7. Data Security
Tradient implements security measures aligned with industry standards for financial and data-intensive platforms.
These include:
- •Encryption in transit and at rest
- •Secure handling of credentials and API keys
- •Access controls and authentication systems
- •Monitoring and logging of system activity
While we take reasonable steps to protect your data, no system is completely secure.
8. International Data Transfers
Your data may be processed in jurisdictions outside your country of residence, including within the European Union.
We implement appropriate safeguards to ensure your data remains protected in accordance with applicable data protection laws.
9. Children's Privacy
Tradient is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the platform constitutes acceptance of any changes.
11. Contact
If you have any questions regarding this Privacy Policy or your data, please contact:
Email: privacy@tradient.app
Address:
Tradient Tech Ltd
Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates
